×

Privacy Policy

Effective Date: January 1, 2025

Introduction

Petal Shelf ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Contact Form Data: When you submit our contact form, we collect your name, email address, phone number, and message content. This information is used to respond to your inquiry and provide customer support.

Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

Analytics: We use anonymous analytics to understand site traffic patterns and improve our service. This data does not identify you personally.

How We Use Your Information

We use collected information to: respond to customer inquiries, send order confirmations and shipping updates, improve our website and services, comply with legal obligations, and provide personalized recommendations.

Data Security

We implement industry-standard security measures to protect your personal information. However, no transmission over the internet is completely secure. We cannot guarantee absolute security.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers (shipping carriers, email platforms) necessary to fulfill your orders. These providers are contractually obligated to maintain confidentiality.

GDPR & CCPA Compliance

For EU Residents (GDPR): You have the right to access, correct, delete, or port your personal data. To exercise these rights, contact [email protected] with your request.

For California Residents (CCPA): You have the right to know what personal information we collect, why we collect it, and how it's used. You may request deletion of your data by contacting us at [email protected].

Opt-Out & Contact

To opt out of marketing communications, click the unsubscribe link in any email we send. To exercise privacy rights or ask questions about this policy, contact us at [email protected] or (503) 555-0142.

Policy Updates

We may update this Privacy Policy periodically. Your continued use of our website indicates acceptance of changes. We recommend reviewing this policy annually.

×

Terms & Conditions

Effective Date: January 1, 2025

Acceptance of Terms

By accessing and using the Petal Shelf website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Petal Shelf's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to decompile or reverse engineer any software; remove any copyright or other proprietary notations; transfer the materials to another person or "mirror" the materials on any other server; or violate any laws or regulations.

Disclaimer of Warranties

The materials on Petal Shelf's website are provided "as is." Petal Shelf makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitations of Liability

In no event shall Petal Shelf or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Petal Shelf's website, even if Petal Shelf or an authorized representative has been notified of the possibility of such damage.

Accuracy of Materials

The materials appearing on Petal Shelf's website could include technical, typographical, or photographic errors. Petal Shelf does not warrant that any of the materials on its website are accurate, complete, or current. Petal Shelf may make changes to the materials contained on its website at any time without notice.

Product Information & Availability

We strive to provide accurate product descriptions and pricing. Due to the natural variation of plants, colors, sizes, and availability may vary from photos. We reserve the right to substitute similar plants if exact varieties are unavailable. All product information is subject to change without notice.

Intellectual Property Rights

The website content, design, logos, text, graphics, and images are the exclusive property of Petal Shelf and protected by international copyright laws. Unauthorized reproduction or distribution is prohibited.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Oregon and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

×

Disclaimer

Effective Date: January 1, 2025

Informational Purpose

The information provided on Petal Shelf's website, including care guides, growing tips, and plant recommendations, is for informational purposes only. While we strive for accuracy, this information should not be considered professional horticultural or scientific advice.

Plant Care Responsibility

Plant health depends on many factors, including light, water, temperature, humidity, and individual care practices. Petal Shelf provides general guidance, but success ultimately depends on your specific conditions and care decisions. We are not responsible for plant outcomes resulting from environmental factors beyond our control or variations in individual care practices.

No Professional Advice

Information regarding plant disease, pest control, or soil conditions is general in nature and not a substitute for professional horticultural, botanical, or agricultural expertise. For serious plant health concerns, consult a local nursery expert or agricultural extension service.

External Links

Petal Shelf's website may contain links to external websites and resources. We do not endorse, warrant, or assume responsibility for the accuracy, completeness, legality, or decency of these external sources. Your access to external sites is at your own risk.

No Warranty

While we inspect all plants before shipment, we cannot guarantee perfect condition upon arrival, as shipping and local growing conditions vary. We offer a 30-day satisfaction guarantee and will replace or refund any plant not meeting our quality standards.

Limitation of Liability

Petal Shelf shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services. This includes lost profits, lost data, or business interruption.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Continued use of our website constitutes your acceptance of changes.